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Frequently asked questions
Storage and Safety
"Shipping, Returns, and Payment"
Packaging
The amount of treats and chews your dog or puppy can have depends on its's size, allergy and diet restrictions. As always, please check-in with your vet regarding your pets specific diet recommendations.
TREATS:
Treats should be kept dry and stored in an airtight container and has a shelf life of 2 months at room temperature. They may also be stored dry and in an airtight container in a refrigerator to extend this to 3 months, or in a freezer for up to 6 months.
CHEWS:
Chews should be stored in an airtight container and has a shelf life of 1-2 weeks at room temperature. They may also be stored dry, in an airtight container in a refrigerator to extend its shelf life up to 1 month, or in the freezer for up to 6 months.
If they are unable to finish the chew, thoroughly wipe clean and keep refrigerated in an airtight container. Since it's dehydrated, refrain from rinsing the chew. The treat should be finished within 2 days upon eating.
Our treats and chews are air-dried at low heat to retain a larger amount of nutrients for your pup! All our products go through pasteurization before and after the drying process to keep our products safe for your pup.
our products do not contain preservatives, and fillers! aside from our pupkin trail mix, our treats are great for dogs following a single source protein diet, or for those with specific limitations in their diet.
faq's
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